Oskie Prints
Free UK shipping on orders over £25 - 10% of every order is donated to baby loss charities
help centre
Frequently asked
questions
Everything you need to know about ordering, shipping, and our prints.
ORDERING & PAYMENTS
We offer secure checkout via Stripe or PayPal, Apple Pay or Google Pay. Choose whichever you prefer at checkout.
We start making your print quickly. If production hasn't begun, we're happy to cancel or update your order — just email oskieprints@gmail.com as soon as possible with your order number in the subject line. Once an order has been printed or dispatched, changes aren't possible.
Shipping & Delivery
UK Standard: 3–5 working days via Royal Mail. UK Express: 1–2 working days. A3 prints and larger need an additional 3 working days for production before dispatch. We also ship worldwide — estimates shown at checkout.
Yes — we ship worldwide. Local customs, duties or taxes (if any) are the buyer's responsibility.
Shipping is calculated at checkout based on your location, print size, and delivery speed. Free UK shipping on orders over £20.
Product Info
We print on two premium stocks: Matte (140gsm) — smooth, non-reflective, crisp and contemporary. Glossy (250gsm) — vivid colour with a bright, high-sheen finish.
A5 (148×210mm), A4 (210×297mm), A3 (297×420mm), A2 (420×594mm), A1 (594×841mm). Need a custom size? Just ask.
Not just yet — but most high-street and online retailers stock frames in A-sizes. Tip: if you like a bordered look, choose a frame with a mount that matches your print size.
Returns & Refunds
Because every print is made to order, we can only accept returns for items that arrive faulty, damaged, or incorrect. Please email us within 30 days of delivery with your order number and photos so we can put it right. This doesn't affect your statutory rights.
Once approved, refunds are issued within 5–10 working days to your original payment method. Your bank or PayPal may take a little longer to show the funds (typically 3–30 working days).